Privacy Policy

Welcome to Mobify. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our store hosted on Shopify.

1. Information We Collect

When you visit our website or make a purchase, we collect the following types of personal information:

  • Personal Data: Name, billing/shipping address, email, phone number
  • Payment Information: Credit/debit card details (processed securely via Shopify Payments or other gateways)
  • Device Information: IP address, browser type, time zone, cookie data
  • Order Information: Items purchased, order value, delivery details

2. How We Use Your Information

We use your personal information to:

  • Fulfil and manage your orders
  • Provide customer support
  • Improve your shopping experience
  • Send order confirmations, updates, and promotional emails (with your consent)
  • Prevent fraud and ensure compliance with UAE laws

3. Sharing Your Personal Data

We share your data only when necessary:

  • Shopify: Our store platform that processes payments and stores data securely
  • Delivery Partners: To ship your orders
  • Legal Authorities: When required by UAE law or to protect our legal rights

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your data only as long as necessary to fulfil our services and comply with legal obligations.

5. Your Rights (Under UAE PDPL)

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Object to data processing under certain conditions

To exercise any of these rights, please contact us at: [your email]

6. Cookies

Our website uses cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.

7. Security

We implement appropriate technical and organizational measures to safeguard your personal data.

8. Contact Us

If you have questions or concerns about our privacy practices, please contact:

Mobify-AE
Email: info@mobify.ae
Phone: +971563886635
Address: Ajman Free Zone C1 Building, UAE